Our franchisees are taught to work ON their business, not IN their business.  No construction experience, and no working on projects in the field.  All our calls are answered by a local Office Manager the franchisee hires, then all work is booked over the phone, by the hour.  No estimating at customer’s homes.  Craftsmen are dispatched from their home to the customer’s home with access to one of our 10 software programs to complete the work and bill the customer on the spot.  Franchisees grow the business through great hiring and retaining procedures for craftsmen (taught by us), networking and community involvement.  We do require a small office space (150-600 sq feet) in a light industrial or warehouse part of town for affordability.

We originally started as Handyman Matters back in 1998 and franchised in 2001.  We were acquired by Ace Hardware in September of 2019 and with our new brand name, our new affiliation in the marketplaces, and our 27+ years of experience in the home improvement industry, we are at the top of our game.

Franchisees will carry the nationally recognized brand name of Ace, will get access to Ace Reward Member Customers, will have the opportunity to market inside an Ace Hardware store in their territory, and the possibilities are endless of ways to service our customers in the handyman lane.

Top Competitive Advantages:

We have the only national brand name in the industry.

We have a lot of potential territory available.

We have over 10 software programs in the back office to automate, create efficiencies and help franchisees manage by KPI and measurements.

We have very caring franchisees who want more neighbors.

Sales Process and/or Sales Steps:

Introduction Call – get to know candidate and share with candidate our history and basic business model.

Financial qualifications and investment call – to chat about funding options, planning, start a pro forma.

FDD call to answer any and all questions.

Technology webinar to share all our software programs.

Validation.

Meet the TEAM Day (virtual) providing a 4 hour zoom webinar opportunity to meet and speak with our entire Executive TEAM and receive approval to be awarded.